In vet school, they taught us some basics about communication and how to get through a consult. A minor part of that was a mention of paralanguage. Paralanguage; noun the nonlexical component of communication by speech, for example intonation, pitch and speed of speaking, hesitation noises, gesture, and facial expression. In vet exam rooms, the idea is how you portray yourself. Acting interested, engaged, sympathetic, professional. Interestingly, I find paralanguage exists in writing, too. Obviously, in writing, you don't have speed, intonation, or pitch. But the more I critique, the more I find the author's attitude and personality makes it onto the page. "Speed of speaking" comes through as sentence length and paragraph breaks. "Intonation" comes through with choices of punctuation. Even more subtly, sometimes it shows when an author is confident or knowledgeable--or not. I've read manuscripts from friends who are always self-guessing th...